A written message on a phone

SMS stands for Short Message Service, a service for short messages. It allows written messages to be sent and received over the mobile network. It differs from messaging services that use an internet connection.

An accessible way to raise the alarm

In France, the emergency number 114 is notably accessible by SMS to people who have difficulty hearing or speaking. This option makes it easier to contact the emergency services when a spoken telephone conversation is not suitable.

What information should you send in an emergency?

You must clearly state the location, the nature of the emergency and the people involved, then follow the service’s instructions. SAMU, the emergency medical service reachable on 15, is responsible for coordinating the response to medical emergencies. An ordinary SMS to someone close to you is no substitute for alerting the emergency services.